Shipping policy

At Plank+Beam, it is our mission to provide the best customer experience possible. All orders over $100 qualify for free shipping. And with compact packaging and fast deliveries, our furniture ships straight to your door so you can get back to the moments that matter most.

We’ve broken down our shipping information below with everything you need to know about ordering and receiving your Plank+Beam furniture.

Order Processing

Once your order is placed, please allow approximately 7-15 business days* for your order to be processed and prepared. Orders will be ready to ship when all items in your order are available.

*Orders placed during holidays and promotional periods may take longer to be processed due to higher order volume.

Shipping Types

Standard Shipping

All items ship Standard Ground via FedEx. 

Delivery + Assembly

Our unique furniture collections offer designs that come in a variety of sizes and styles. We recommend measuring your space to ensure items will fit properly in your home.

Crafted using solid wood, our furniture pieces can be heavy. For this reason, we recommend having two adults move boxes into the home. After unpacking, please look over each component for any potential damage that may have occurred during transit.

Our furniture arrives unassembled in individual boxes. Inside the boxes, you can find a list of detailed instructions, corresponding components, and required hardware.

While a hex wrench is included, you may use a screwdriver or power drill during assembly. After fitting the components together, we recommend tightening each bolt and screw to ensure a solid and sturdy design.

Design advice? Furniture dimensions? Assembly tips? We’re here to help. Chat with a member of our US-based Expert Team Monday-Friday, 9am-5pm EST or send us an email at customercare@plankandbeam.com.